1/9/2024 0 Comments Community syn![]() Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Jan 28, 2013 Question : Time and Date flashing or unable to set NTP time correctly Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s. It also enables us to verify the entitlement for using features. In addition other details allow us to look up a potential support partners if an issue needs to come into support. ![]() Whilst providing these details may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used. Provide details if the issue is a day 1 issue or only happened after an upgrade or any other relevant details.If possible provide the MAC Address or Serial of the device.If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable.UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup If applicable provide a backup of the phone in question.Provide the Call Platform (aka openSIP, Skype for Business, Lync).Provide the exact Software Version of your Phone.This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.Īs a reminder the basic information asked for: Learn more at the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain. SynSaber is privately held with funding from SYN Ventures, Rally Ventures, and Cyber Mentor Fund. SynSaber is the simple, flexible, and scalable industrial asset and network monitoring solution that provides continuous insight into the status, vulnerabilities, and threats across every point in the industrial ecosystem, empowering operators to observe, detect and defend OT/IT systems and protect critical infrastructure. To learn more about the OT PCAP Analyzer and get early access, visit. ![]() "The tool empowers analysts, auditors, and anyone tasked with maintaining industrial security to visually read and understand PCAP files without digging through raw network data for relevant information." "We created the OT PCAP Analyzer to simplify the network analysis process and give operators the ability to visualize their environment like never before," says Benji Vesterby, Principal Engineer at SynSaber.
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